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Confluent: Elevated error rates and latency in GCP us-west1

Impact: majorStatus: resolvedStarted Resolved (3.1 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Confluent Cloud reported a major incident affecting Kafka clusters in GCP us-west1, with elevated latency, request timeouts, and increased error rates. It started at 2026-08-20 17:10 UTC and was resolved at 2026-08-20 20:18 UTC, lasting 3 h 7 min. Confluent said the GCP issues were mitigated and monitoring showed no remaining impact.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Confluent Cloud

Timeline of updates

  1. investigating

    We are investigating an incident affecting services in the GCP us-west1 region. Customers with Kafka clusters in this region may experience elevated latency, request timeouts, or increased error rates. Our engineering teams are actively working to restore normal performance.

  2. investigating

    We are seeing recovery of Confluent services and are continuing to monitor the situation. The next update will be posted within 1 hour.

  3. resolved

    The GCP issues in us-west1 region have been mitigated. Confluent services are no longer seeing any impact based on our monitoring.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Confluent profile · Recent Confluent incidents · Markdown · JSON