# Confluent: Elevated error rates and latency in GCP us-west1

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-20 17:10 UTC · Resolved: 2026-08-20 20:18 UTC · Duration: 3.1 h
- Updates: 3 · Affected components: Confluent Cloud
- [Vendor status page: https://stspg.io/7s3xlkvbvy9x](https://stspg.io/7s3xlkvbvy9x)
- [Company: Confluent](https://rewindex.com/company/confluent.md)

## Summary

Confluent Cloud reported a major incident affecting Kafka clusters in GCP us-west1, with elevated latency, request timeouts, and increased error rates. It started at 2026-08-20 17:10 UTC and was resolved at 2026-08-20 20:18 UTC, lasting 3 h 7 min. Confluent said the GCP issues were mitigated and monitoring showed no remaining impact. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-20 17:10 UTC: We are investigating an incident affecting services in the GCP us-west1 region. Customers with Kafka clusters in this region may experience elevated latency, request timeouts, or increased error rates. Our engineering teams are actively working to restore normal performance.
- **investigating** 2026-08-20 19:18 UTC: We are seeing recovery of Confluent services and are continuing to monitor the situation. The next update will be posted within 1 hour.
- **resolved** 2026-08-20 20:18 UTC: The GCP issues in us-west1 region have been mitigated. Confluent services are no longer seeing any impact based on our monitoring.

## Rewindex changes for this incident

- 2026-08-20 17:10 UTC: [Major incident: Elevated error rates and latency in GCP us-west1](https://rewindex.com/change/ia3dd26b5c5cd9a.md)


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Canonical: https://rewindex.com/company/confluent/incidents/h76wx5vzkklw · Markdown: https://rewindex.com/company/confluent/incidents/h76wx5vzkklw.md · JSON: https://rewindex.com/api/v1/companies/confluent/incidents/h76wx5vzkklw · Generated 2026-10-18T09:58:59.311Z