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Confluence: HOT-102827 Degraded performance and reliability

Timeline of updates

1. resolved2023-03-20 12:24 UTC

   Between 09:00 UTC and 11:43 UTC, some customers experienced slow and reliability problems when searching content in Confluence within EU geography. The root cause was ongoing emergency maintenance requiring half our servers being out of rotation which extended into peak traffic for European customers that caused high CPU on the remaining servers. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The issue has been resolved and the service is operating normally.

From Confluence’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on confluence.status.atlassian.com (opens in new tab). Confluence profile · Recent Confluence incidents · Markdown · JSON