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Cloudsmith: Elevated API and package download latency in Europe and US East regions

Timeline of updates

1. investigating2026-07-09 13:33 UTC

   We are investigating reports of degraded performance to package downloads and APIs in the Europe and US East regions.

2. identified2026-07-09 14:06 UTC

   We have taken steps to mitigate the issue. We are seeing operations return to normal levels in most regions. Customers may still experience some degradation in us-west-2.

3. monitoring2026-07-09 15:14 UTC

   The system has returned to normal operations across all regions, and we will continue to monitor stability.

4. resolved2026-07-09 17:27 UTC

   All systems are operational.

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