# Cloudsmith: Elevated API and package download latency in Europe and US East regions

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-09 13:33 UTC · Resolved: 2026-07-09 17:27 UTC · Duration: 3.9 h
- Updates: 4
- Vendor status page: n/a
- [Company: Cloudsmith](https://rewindex.com/company/cloudsmith.md)

## Timeline of updates

- **investigating** 2026-07-09 13:33 UTC: We are investigating reports of degraded performance to package downloads and APIs in the Europe and US East regions.
- **identified** 2026-07-09 14:06 UTC: We have taken steps to mitigate the issue. We are seeing operations return to normal levels in most regions. Customers may still experience some degradation in us-west-2.
- **monitoring** 2026-07-09 15:14 UTC: The system has returned to normal operations across all regions, and we will continue to monitor stability.
- **resolved** 2026-07-09 17:27 UTC: All systems are operational.


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Canonical: https://rewindex.com/company/cloudsmith/incidents/01KX3HAEFC72NBSXTJ4FAQ85SH · Markdown: https://rewindex.com/company/cloudsmith/incidents/01KX3HAEFC72NBSXTJ4FAQ85SH.md · JSON: https://rewindex.com/api/v1/companies/cloudsmith/incidents/01KX3HAEFC72NBSXTJ4FAQ85SH · Generated 2026-10-18T10:24:12.529Z