Chroma: Elevated error rate on some collections
Affected components: API
Timeline of updates
- investigating
We are currently investigating an incident where some collections are experiencing internal server errors when queried..
- identified
We have identified the issue and are working on a fix..
- resolved
This incident has been resolved..
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.trychroma.com (opens in new tab).