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CompaniesChromaIncidents

Chroma: Errors calling add, upsert, update, query, and get.

unknownStatus: resolvedStarted Resolved (39 min)3 updatesstatus.trychroma.com (opens in new tab)

Affected components: APIDashboard

Timeline of updates

  1. investigating

    We are currently investigating degradation to all DML operations on Chroma Cloud us-east-1\\. DDLs remain healthy. .

  2. monitoring

    We have reverted the offending configuration change, which routed traffic to a proxy service that was failing. This issue is now resolved..

  3. resolved

    This incident has been resolved..

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.trychroma.com (opens in new tab).

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