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ChatGPT: Authentication errors for some users

MajorStatus: resolvededitedStarted Resolved (1.0 h)2 updatesstatus.openai.com (opens in new tab)

Affected components: LoginLoginCodex WebCLIVS Code extensionCodex API

Timeline of updates

  1. investigatingEdited

    Some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex.

  2. resolvedEdited

    On October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored.

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