ChatGPT: Issues with logins and signups

Impact: majorStatus: resolvedStarted 2026-07-21 18:36 UTCResolved 2026-07-21 19:00 UTC (24 min)4 updatesSource: status.openai.com

Summary

A major outage affected logins and account creation for ChatGPT and the API Platform, plus API Platform organization management and dashboard access; users already signed in may still have been able to use ChatGPT. It started at 2026-07-21 18:36 UTC and was resolved at 2026-07-21 19:00 UTC (23 min), with all affected API Platform functionality fully recovered.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: LoginLogin

Timeline of updates

investigating2026-07-21 18:36 UTC
We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.
identified2026-07-21 18:41 UTC
We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.
monitoring2026-07-21 18:56 UTC
The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery.
resolved2026-07-21 19:00 UTC
All affected API Platform functionality has now fully recovered.

Rewindex changes for this incident

Major incident: Issues with logins and signups 2026-07-21 18:36 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). ChatGPT profile · Recent ChatGPT incidents · Markdown · JSON