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Bitbucket: Some Bitbucket customers unable to push and clone

Impact: majorStatus: resolvedStarted Resolved (1.1 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Bitbucket reported a major-impact degradation affecting push and clone operations over Git via HTTPS and Git via SSH for some customers. The incident started at 2025-08-01 08:16 UTC and was resolved at 2025-08-01 09:22 UTC, lasting 1 h 5 min; the vendor confirmed normal service had resumed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Git via HTTPSGit via SSH

Timeline of updates

  1. investigating

    We are investigating reports of intermittent errors for some Atlassian Bitbucket Cloud customers. We will provide more details once we identify the root cause.

  2. resolved

    Between 08:00UTC to 09:00UTC, we experienced degraded performance with push and clone operations for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Bitbucket profile · Recent Bitbucket incidents · Markdown · JSON