Bitbucket: Some pipeline builds are not triggering

Impact: majorStatus: resolvedStarted 2025-05-07 20:40 UTCResolved 2025-05-07 22:24 UTC (1.7 h)4 updatesSource: stspg.io

Summary

Some Bitbucket Pipelines builds were not triggering for some customers in a major-impact outage from 2025-05-07 20:40 UTC to 2025-05-07 22:24 UTC, lasting 1 h 43 min. Bitbucket implemented a fix and confirmed resolution; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Pipelines

Timeline of updates

investigating2025-05-07 20:40 UTC
We are investigating an issue with pipeline builds not triggering that is impacting some Bitbucket customers. We will provide more details within the next hour.
identified2025-05-07 21:28 UTC
The issue has been identified and a fix is being implemented.
monitoring2025-05-07 22:00 UTC
A fix has been implemented and we are monitoring the results.
resolved2025-05-07 22:24 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Some pipeline builds are not triggering 2025-05-07 20:40 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Bitbucket profile · Recent Bitbucket incidents · Markdown · JSON