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AssemblyAI: Degraded performance for requests using Slam-1

Impact: minorStatus: resolvedStarted Resolved (2.8 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: APIs - Asynchronous APIAsynchronous API

Timeline of updates

  1. investigating

    We are currently investigating an issue that is leading to longer-than-usual processing times for pre-recorded audio transcriptions using the Slam-1 model that is resulting in some transcripts being returned with server errors. Requests using the Universal model, which is enabled by default, are not affected by this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). AssemblyAI profile · Recent AssemblyAI incidents · Markdown · JSON