# AssemblyAI: Degraded performance for requests using Slam-1

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-31 10:38 UTC · Resolved: 2025-10-31 13:27 UTC · Duration: 2.8 h
- Updates: 5 · Affected components: APIs - Asynchronous API, Asynchronous API
- [Vendor status page: https://stspg.io/pcvjj93txy67](https://stspg.io/pcvjj93txy67)
- [Company: AssemblyAI](https://rewindex.com/company/assemblyai.md)

## Timeline of updates

- **investigating** 2025-10-31 10:38 UTC: We are currently investigating an issue that is leading to longer-than-usual processing times for pre-recorded audio transcriptions using the Slam-1 model that is resulting in some transcripts being returned with server errors. Requests using the Universal model, which is enabled by default, are not affected by this issue.
- **investigating** 2025-10-31 10:39 UTC: We are continuing to investigate this issue.
- **identified** 2025-10-31 10:42 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-10-31 11:49 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-10-31 13:27 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/assemblyai/incidents/s3p3gvczpvbt · Markdown: https://rewindex.com/company/assemblyai/incidents/s3p3gvczpvbt.md · JSON: https://rewindex.com/api/v1/companies/assemblyai/incidents/s3p3gvczpvbt · Generated 2026-10-18T11:49:05.472Z