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AssemblyAI change history: Increased Processing Times and Errors on US Endpoint for Universal-3.5 Pro Async model

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13Major incident
When (UTC)ChangeKind
Major incident: Increased Processing Times and Errors on US Endpoint for Universal-3.5 Pro Async model
AssemblyAI reported a major degradation of Universal-3.5 Pro async transcription on its US endpoint: slower processing and failed requests; EU was unaffected. The incident started at 2026-10-06 14:00 UTC and resolved at 2026-10-06 14:25 UTC (25 min), with impact reported beginning at 1:35p UTC. A fix restored normal processing; failed requests can be safely resubmitted.
Major incident