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AssemblyAI change history: Delayed processing of transcripts on Slam

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13Major incident
When (UTC)ChangeKind
Major incident: Delayed processing of transcripts on Slam
AssemblyAI reported a major degradation affecting Slam-1 in us-west-2: transcripts queued or errored; Universal was unaffected. The incident record started at 2025-11-20 08:21 UTC, though the vendor said delays began at 5:43 UTC. A fix restored normal processing at 08:47 UTC; resolution was confirmed at 09:41 UTC, with a recorded duration of 1 h 20 min.
Major incident