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Asana: Automations not running for EU users

Affected components: Automations and Background ActionsEU - Automations and Background Actions

Timeline of updates

1. identified2026-09-21 14:59 UTC

   We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.

2. identified2026-09-21 15:00 UTC

   We are continuing to work on a fix for this issue.

3. monitoring2026-09-21 15:39 UTC

   We're currently working our way through the backlog of automations that did not run.

4. resolved2026-09-21 16:10 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Asana profile · Recent Asana incidents · Markdown · JSON