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Akamai: Edge Delivery issues between Indonesia and Singapore

MinorStatus: monitoringeditedStarted Not resolved3 updateswww.akamaistatus.com (opens in new tab)

Affected components: Content Delivery - Edge DeliveryEdge Delivery

Timeline of updates

  1. investigating

    We are investigating an emerging issue with Edge delivery related to performance degradation and timeouts between Indonesia and Singapore. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications (opens in new tab). If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support (opens in new tab)), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/ (opens in new tab).

  2. investigating

    We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001b6aheCAA (opens in new tab). Subsequent updates around mitigation status will be posted as progress is made.

  3. monitoring

    We have implemented a fix for this issue as of 13:11 UTC on 25 October, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001b6aheCAA (opens in new tab). We will continue to monitor to ensure that the impact has been fully mitigated.

Changes Rewindex caught on this incident

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on www.akamaistatus.com (opens in new tab).

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