Akamai: Certificate Provisioning System (CPS) Errors in Akamai Control Center (ACC)
Timeline of updates
- resolved
We recently became aware of an issue with the Certificate Provisioning System (CPS) user interface in Akamai Control Center (ACC) where users experienced "Akamai Control Center has experienced an error, please try again. If the problem persists, contact Akamai Technical Support." errors. The issue also affected the Certificate Provisioning System (CPS) API requests. The impact occurred between approximately 13:00 and 15:30 UTC on 26 January 2026. We can confirm that the issue is resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000qx5z6CAA, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
From Akamai’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.akamaistatus.com (opens in new tab).