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Ably: Elevated rates of 502 responses

Affected components: Ably Global Service AvailabilityAbly Platform

Timeline of updates

1. investigating2024-10-08 15:10 UTC

   We have been alerted to an issue where our edge proxy (CloudFront) is responding to requests with 502 errors at an elevated (but still low) rate, and are investigating. If you are experiencing any issues, please let us know at https://ably.com/support.

2. monitoring2024-10-08 15:54 UTC

   We have identified and mitigated this issue and are now monitoring.

3. resolved2024-10-08 16:32 UTC

   This incident has now been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Ably profile · Recent Ably incidents · Markdown · JSON