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Ably: Elevated Realtime errors in EU regions

Impact: majorStatus: resolvedStarted Resolved (38 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Ably reported a major incident with elevated Realtime errors affecting Pub/Sub Channels in Europe (Frankfurt) and Europe (Ireland), plus Push Notifications in Europe (Ireland). It started at 2025-08-13 12:47 UTC and was resolved at 2025-08-13 13:25 UTC; the computed duration was 37 min. No cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Ably Push Notifications - Push Notifications - Europe (Ireland)Push Notifications - Europe (Ireland)Ably Pub/Sub Channels - Europe (Ireland)Europe (Ireland)Ably Pub/Sub Channels - Europe (Frankfurt)Europe (Frankfurt)

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    Issue has been resolved, we are monitoring.

  3. resolved

    The incident has been resolved

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Ably profile · Recent Ably incidents · Markdown · JSON