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1Password: Email invites to some users are not being received for some customers

Impact: minorStatus: resolvedStarted Resolved (22 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Admin consoleEnterprise - Admin consoleAdmin consoleEurope - Admin consoleAdmin consoleUSA/Global - Admin consoleAdmin consoleCanada - Admin console

Timeline of updates

  1. investigating

    We are having some issues sending email invites to users for some customers. We are investigating the issue and will update this space when we have more information.

  2. monitoring

    We have made some changes to mitigate the issue and are seeing positive results. We will continue to monitor through tomorrow to confirm the issue is resolved.

  3. resolved

    We have confirmed resolution of this issue and this incident is now resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). 1Password profile · Recent 1Password incidents · Markdown · JSON