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1Password: Item Usage Metrics Not Updating in Real Time

Impact: minorStatus: resolvedStarted Resolved (5 d)9 updatesSource: stspg.io (opens in new tab)

Affected components: Admin consoleEnterprise - Admin consoleEurope - Events API and ReportingEvents API and ReportingCanada - Events API and ReportingEvents API and ReportingAdmin consoleEurope - Admin consoleAdmin consoleUSA/Global - Admin consoleAdmin consoleCanada - Admin consoleEnterprise - Events API and ReportingEvents API and ReportingEvents API and ReportingUSA/Global - Events API and Reporting

Timeline of updates

  1. investigating

    Some users may notice that the Item Usage information shown in dashboards and reports isn’t updating right away. The data is still accurate, but may take longer than usual to refresh. Our team is working to restore real-time updates.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    Our teams continue to actively investigate this issue.

  4. investigating

    We are continuing to investigate this issue. We identified a potential root cause and work is in progress to confirm. We will share another update when that work is complete.

  5. identified

    We've identified the issue and our team is taking steps towards mitigating.

  6. identified

    We've observed signs of improvement from steps we've taken so far, and we are continuing work to mitigate the issue. We will share another update when that work is complete.

  7. identified

    We've completed mitigation work and are monitoring results.

  8. monitoring

    We've completed mitigation work and item usage metrics appear to be updating in real time. We will continue to closely monitor performance to ensure the issue is fully resolved.

  9. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). 1Password profile · Recent 1Password incidents · Markdown · JSON