rewindex

ChangesSnykSnyk Test Down in SNYK-US-01

Snyk: Incident updated: Snyk Test Down in SNYK-US-01

Incident updateNot classified yetChanged status.snyk.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Snyk removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: identified
AddedUpdateidentified#2
Before: not present
After: We have identified that the failures are linked to elevated load on a backend data service in our SNYK-US-01 environment. This is causing Snyk Test and other dependency and container scan operations to fail, time out or return errors. Following further investigation, we have confirmed that Snyk Code and Snyk IaC are not affected. The impact is limited to Snyk Open Source and Snyk Container. Our engineers are applying mitigations to restore normal service. We will keep you updated with our progress.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayFriday, October 23Fri, Oct 23

3 incident changes

All Snyk changesSnyk profileMarkdownJSON