rewindex

ChangesChatGPTDelays in customer support responses

ChatGPT: Incident updated: Delays in customer support responses

Incident updateNormal progress (rule, 100%)Changed status.openai.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what ChatGPT removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: identified
After: monitoring
AddedUpdatemonitoring#2
Before: not present
After: We have applied the mitigation and are monitoring the recovery.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayFriday, October 23Fri, Oct 23

4 incident changes

All ChatGPT changesChatGPT profileMarkdownJSON