Changes / SendGrid / SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey

SendGrid: Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey

Summary

Summary pending. The diff below shows exactly what changed.

Incident updateLabel: not classified yetChanged Source: stspg.io (opens in new tab)

What changed

ChangedStatus#1
Before: investigating
After: identified
AddedUpdateidentified#2
Before: not present
After: Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Compared with the previous archived version of this incident (10-minute polling). View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in TurkeyIncident update
Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey (this change)Incident update

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