Bunny.net’s trust page added explanatory descriptions for its security, ISO 27001, privacy and GDPR documents and simplified wording about subprocessors including ZenDesk, Slack and OpenAI. The changes are mostly wording and document navigation; the evidence does not show substantive changes to policies or data handling.
Machine-written from the diff below (Sol; type: wording only). Check the diff before relying on it.
What changed
Struck in red is what Bunny.net removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
Changed#1
Before: …Reports Resources Request all documents ISMS Public Policy Request ISO 27001 Certificate Request Privacy & Data Policy Visit GDPR Policy Visit Data Processing Agreement Visit Acceptable Use Policy Visit Compliance ISO 27001 NIS 2 GDPR Subprocessors…
After: …Reports Resources Request all documents ISMS Public Policy How we manage security to keep your data and our services protected. Request ISO 27001 Certificate Independent verification that we meet an international standard for managing information security. Request Privacy & Data Policy What personal data we collect, why we need it, and how we use and protect it. Visit GDPR Policy How we protect your personal data and respect your rights under EU privacy rules. Visit Data Processing Agreement Our contractual commitments to protect the personal data we process on your behalf. Visit Acceptable Use Policy The rules for using bunny responsibly to keep our services safe for everyone. Visit Compliance ISO 27001 NIS 2 GDPR Subprocessors…
Changed#2
Before: …Compliance ISO 27001 NIS 2 GDPR Subprocessors ZenDesk Our company uses ZenDesk to provide customer support to our users.…
After: …Compliance ISO 27001 NIS 2 GDPR Subprocessors ZenDesk We use ZenDesk to provide customer support to our users.…
Changed#3
Before: …of their support request. Data location: Europe Slack Our company uses Slack to provide customer support to our users.…
After: …of their support request. Data location: Europe Slack We use Slack to provide customer support to our users.…
Changed#4
Before: …support request. Data location: United States Google Workspace In our use of Google Workspace for email communication, we may collect…
After: …support request. Data location: United States Google Workspace We use Google Workspace for email communication, we may collect…
Changed#5
Before: …be collected and stored. Data location: Europe MailChannels Our company uses MailChannels as a service to enable you to…
After: …be collected and stored. Data location: Europe MailChannels We use MailChannels as a service to enable you to…
Changed#6
Before: …your users. Data location: United States OpenAI We partner with OpenAI to incorporate their text, audio, and media…
After: …your users. Data location: United States OpenAI We use OpenAI to incorporate their text, audio, and media…
Changed#7
Before: …enabled where supported. Data location: United States Atlassian Used for internal bug tracking, plus feature requests, account owners…
After: …enabled where supported. Data location: United States Atlassian We use Atlassian internal bug tracking, plus feature requests, account owners…
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Bunny.net’s trust page added explanatory descriptions for its security, ISO 27001, privacy and GDPR documents and simplified wording about subprocessors including ZenDesk, Slack and OpenAI. The changes are mostly wording and document navigation; the evidence does not show substantive changes to policies or data handling.
Bunny.net’s Trust page added a “Complex Passwords” control stating that personnel must use strong, complex passwords and a second form of authentication to access sensitive systems, networks, and information. This adds a published assurance about internal access security.
Bunny.net’s Trust page removed the statement that internal personnel review and accept applicable information security policies at least annually. The page no longer provides that assurance; the removal does not establish whether the underlying practice changed.