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Changes / GitLab / Code Suggestions not working

GitLab: Major incident: Code Suggestions not working

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 96%)Changed Detected Source: status.gitlab.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Code Suggestions not working
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-30 21:53 UTC
AddedResolved time#5
Before: not present
After: 2026-06-30 23:59 UTC
AddedAffected components#6
Before: not present
After: GitLab Duo
AddedUpdateinvestigating#7
Before: not present
After: We are investigating errors with code suggestion not completing.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate the issue, but it appears to be isolated to specific models and we recommend for the time being switching to Claude Sonnet 4.5 for code completion while we continue to investigate the matter. Details on how to do that can be found at https://docs.gitlab.com/user/gitlab_duo/model_selection/#select-a-model-for-a-feature
AddedUpdateidentified#9
Before: not present
After: We have identified the issue and are pushing a fix. While this fix is pushed we still recommend switching to Claude Sonnet 4.5 until the fix is fully pushed.
AddedUpdatemonitoring#10
Before: not present
After: The fix is pushed and systems appear to be operating normally. We are monitoring the situation to ensure that services have returned to normal.
AddedUpdateresolved#11
Before: not present
After: Operations have returned to normal and this issue is resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Code Suggestions not working (this change)Major incident

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