# GitLab: Major incident: Code Suggestions not working

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-30 21:53 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a443ada768fe205bd42f918](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a443ada768fe205bd42f918)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6a443ada768fe205bd42f918@d7b8ed417c0d
- Change 1 of 1 for this incident

Incident page (full timeline): [Code Suggestions not working](https://rewindex.com/company/gitlab/incidents/6a443ada768fe205bd42f918.md)
## What changed

**1. Added: Title**

```diff
+ Code Suggestions not working
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-30 21:53 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-30 23:59 UTC
```

**6. Added: Affected components**

```diff
+ GitLab Duo
```

**7. Added: Update** (investigating) · 2026-06-30 21:53 UTC

```diff
+ We are investigating errors with code suggestion not completing.
```

**8. Added: Update** (investigating) · 2026-06-30 22:08 UTC

```diff
+ We are continuing to investigate the issue, but it appears to be isolated to specific models and we recommend for the time being switching to Claude Sonnet 4.5 for code completion while we continue to investigate the matter. Details on how to do that can be found at https://docs.gitlab.com/user/gitlab_duo/model_selection/#select-a-model-for-a-feature
```

**9. Added: Update** (identified) · 2026-06-30 23:06 UTC

```diff
+ We have identified the issue and are pushing a fix. While this fix is pushed we still recommend switching to Claude Sonnet 4.5 until the fix is fully pushed.
```

**10. Added: Update** (monitoring) · 2026-06-30 23:30 UTC

```diff
+ The fix is pushed and systems appear to be operating normally. We are monitoring the situation to ensure that services have returned to normal.
```

**11. Added: Update** (resolved) · 2026-06-30 23:59 UTC

```diff
+ Operations have returned to normal and this issue is resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-30 21:53 UTC | Major incident: Code Suggestions not working (this change) | outage |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/icde2e8718e96b4 · Markdown: https://rewindex.com/change/icde2e8718e96b4.md · JSON: https://rewindex.com/api/v1/changes/icde2e8718e96b4 · Generated 2026-10-18T12:19:06.795Z