Changes / GitLab / 500 errors across several REST and GraphQL API endpoints
GitLab: Major incident: 500 errors across several REST and GraphQL API endpoints
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.gitlab.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: 500 errors across several REST and GraphQL API endpoints
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After: major
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After: resolved
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After: 2026-03-17 08:18 UTC
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After: 2026-03-17 20:40 UTC
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After: API
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After: We have identified a code change that provokes 500 errors for API requests. We are currently reverting the change. Workaround in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21573
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After: The revert change has been merged, users will still experience 500 errors until the fix reaches production. We estimate it will be fully deployed at the end of EMEA day. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21573
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After: The fix has now reached Canary environment, users can enable it by clicking "Next" at https://next.gitlab.com/ until the fix reaches production. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21573
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After: The fix has reached production and users should not experience 500 errors on API calls. We will be monitoring the fix before marking this incident as Resolved. More details https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21573
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After: Our metrics indicate this is now fixed. We will now be marking this as resolved. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21573
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: 500 errors across several REST and GraphQL API endpoints (this change) | Major incident |