Search

Changes / GitLab / 500 errors accessing repositories

GitLab: Major incident: 500 errors accessing repositories

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.gitlab.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: 500 errors accessing repositories
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-11 08:41 UTC
AddedResolved time#5
Before: not present
After: 2026-05-11 11:16 UTC
AddedAffected components#6
Before: not present
After: Git Operations, Website
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating 500 errors when accessing repositories and Gitaly errors when pushing to a repository. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22041
AddedUpdatemonitoring#8
Before: not present
After: To restore the service, we restarted the Gitaly process. We will monitor for any recurrence. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22041
AddedUpdateresolved#9
Before: not present
After: The issue has been resolved. The 500 errors when accessing repositories should not seen anymore and affected Git operations should work as expected. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22041

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: 500 errors accessing repositories (this change)Major incident

All GitLab changes → · GitLab profile · Markdown · JSON