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ChangesCriblSearches terminated prematurely

Cribl: Major incident: Searches terminated prematurely

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Cribl removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Searches terminated prematurely
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-07-17 23:13 UTC
AddedResolved time#5
Before: not present
After: 2024-07-19 01:32 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#7
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateidentified#8
Before: not present
After: Cribl Status Page Update STATUS: INVESTIGATING Cribl.Cloud Search issues Status: Our engineering team is investigating an issue where long running searches are being terminated earlier than expected. Customer Impact: Any long running searches, more than 9 mins, are being terminated. This incident affects Cribl.Cloud Search.
AddedUpdateidentified#9
Before: not present
After: Status: Our engineering team has identified an issue that is causing long running searches to be terminated earlier than expected. We're working on a fix and plan to have it available tomorrow. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.
AddedUpdateidentified#10
Before: not present
After: Incident Status: Identified Status: Our engineering team has identified an issue that is causing long running searches to be terminated earlier than expected. We're working on a fix and plan to have it available today. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.
AddedUpdateidentified#11
Before: not present
After: Incident Status: Identified Status: Our engineering team continues to work on a fix and plan to have it available today. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.
AddedUpdateidentified#12
Before: not present
After: Incident Status: Identified Status: Our engineering team has completed a fix and it's in the process of being deployed. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.
AddedUpdateresolved#13
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Wednesday, July 17, 2024

1 incident change

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