Changes / Salesforce / Mule Soft Service Disruption: APIManager, Access Management, Audit Log +2 more
Salesforce: Major incident: Mule Soft Service Disruption: APIManager, Access Management, Audit Log +2 more
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: major (vendor)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Mule Soft Service Disruption: APIManager, Access Management, Audit Log +2 more
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-07-09 01:15 UTC
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After: 2026-07-09 01:35 UTC
Before: not present
After: 1 instance, Access Management, APIManager, Audit Log, Exchange, Runtime Manager
Before: not present
After: Some customers are experiencing issues logging into the Anypoint Platform via single-sign-on. We're aware of the issue and are actively investigating. We'll provide an update in 30 minutes or sooner if additional information becomes available.
Before: not present
After: We’ve identified the issue and are proceeding to roll back a configuration change we believe is the cause. This should take no longer than approximately 30 minutes to complete. We will provide additional information as new details become available.
We apologize for any inconvenience this issue is causing to customers.
Before: not present
After: We’ve rolled back the change and validated that services have been restored for customers as of 01:35 UTC, July 9. This is the final update for this issue.
We apologize for any inconvenience this issue has caused our customers.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Mule Soft Service Disruption: APIManager, Access Management, Audit Log +2 more (this change) | Major incident |
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