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Changes / GitLab / Elevated 5xx Errors on GitLab.com

GitLab: Major incident: Elevated 5xx Errors on GitLab.com

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: status.gitlab.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Elevated 5xx Errors on GitLab.com
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-12 21:04 UTC
AddedResolved time#5
Before: not present
After: 2026-05-12 21:33 UTC
AddedAffected components#6
Before: not present
After: CI/CD, Git Operations, Website
AddedUpdateinvestigating#7
Before: not present
After: We are seeing an increase in 5xx errors on GitLab.com and are investigating the issue. User may experience issues on GitLab.com. We will provide updates as we have them.
AddedUpdateidentified#8
Before: not present
After: We have identified the issue as a frozen Gitaly node and are working to correct the issue.
AddedUpdateresolved#9
Before: not present
After: This issue has resolved and error rates have returned to normal. More information can be found in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22107

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Elevated 5xx Errors on GitLab.com (this change)Major incident

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