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Changes / GitLab / Git operation failed

GitLab: Major incident: Git operation failed

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: status.gitlab.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Git operation failed
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-27 07:31 UTC
AddedResolved time#5
Before: not present
After: 2026-05-27 09:55 UTC
AddedAffected components#6
Before: not present
After: Git Operations
AddedUpdateinvestigating#7
Before: not present
After: We receive report regarding git operation error. Our Gitaly team is investigating the problem. See more detail: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22217
AddedUpdateinvestigating#8
Before: not present
After: Our Gitaly team is continuing to investigate the reported Git operation errors. We don't have new information to share at this time, but work is ongoing. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22217
AddedUpdateinvestigating#9
Before: not present
After: Investigation into the Git operation errors is ongoing. The team is reviewing logs and has identified a few potential culprits, though we haven't yet confirmed whether any of them are causing the incident. We'll share another update as soon as we have more.
AddedUpdatemonitoring#10
Before: not present
After: We've implemented mitigation rules and are seeing a reduced rate of errors. All signals indicate the incident is resolved. We'll continue monitoring for a bit before marking it as fully resolved.
AddedUpdateresolved#11
Before: not present
After: The Git operation errors have been resolved and metrics have returned to normal. Thank you for your patience throughout the incident. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22217

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Git operation failed (this change)Major incident

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