# GitLab: Major incident: Git operation failed

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-27 07:31 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a169dbf50c7630597c4d7ff](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a169dbf50c7630597c4d7ff)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6a169dbf50c7630597c4d7ff@13ec9bea0f16
- Change 1 of 1 for this incident

Incident page (full timeline): [Git operation failed](https://rewindex.com/company/gitlab/incidents/6a169dbf50c7630597c4d7ff.md)
## What changed

**1. Added: Title**

```diff
+ Git operation failed
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-27 07:31 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-27 09:55 UTC
```

**6. Added: Affected components**

```diff
+ Git Operations
```

**7. Added: Update** (investigating) · 2026-05-27 07:31 UTC

```diff
+ We receive report regarding git operation error. Our Gitaly team is investigating the problem. See more detail: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22217
```

**8. Added: Update** (investigating) · 2026-05-27 08:17 UTC

```diff
+ Our Gitaly team is continuing to investigate the reported Git operation errors. We don't have new information to share at this time, but work is ongoing. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22217
```

**9. Added: Update** (investigating) · 2026-05-27 08:47 UTC

```diff
+ Investigation into the Git operation errors is ongoing. The team is reviewing logs and has identified a few potential culprits, though we haven't yet confirmed whether any of them are causing the incident. We'll share another update as soon as we have more.
```

**10. Added: Update** (monitoring) · 2026-05-27 09:27 UTC

```diff
+ We've implemented mitigation rules and are seeing a reduced rate of errors. All signals indicate the incident is resolved. We'll continue monitoring for a bit before marking it as fully resolved.
```

**11. Added: Update** (resolved) · 2026-05-27 09:55 UTC

```diff
+ The Git operation errors have been resolved and metrics have returned to normal. Thank you for your patience throughout the incident. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22217
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-27 07:31 UTC | Major incident: Git operation failed (this change) | outage |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i9aaa911d7f9bc5 · Markdown: https://rewindex.com/change/i9aaa911d7f9bc5.md · JSON: https://rewindex.com/api/v1/changes/i9aaa911d7f9bc5 · Generated 2026-10-18T12:19:09.179Z