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Changes / Salesforce / Service Disruption: Core Service

Salesforce: Major incident: Service Disruption: Core Service

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: status.salesforce.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Service Disruption: Core Service
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-11 16:20 UTC
AddedResolved time#5
Before: not present
After: 2026-06-11 16:22 UTC
AddedAffected components#6
Before: not present
After: 1 instance, Core Service
AddedUpdateresolved#7
Before: not present
After: We’ve confirmed that the solution implemented to mitigate the issue causing the service disruption was successful. Engineers have observed that the service is stable and have resolved the incident. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Service Disruption: Core Service (this change)Major incident

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