# Salesforce: Major incident: Service Disruption: Core Service

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-11 16:20 UTC · Detected: 2026-10-18 05:09 UTC
- [Source: https://status.salesforce.com/incidents/20004089](https://status.salesforce.com/incidents/20004089)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before (none: first archived) → after incident\_version:130/20004089@8b9b532cfefe
- Change 1 of 1 for this incident

Incident page (full timeline): [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20004089.md)
## What changed

**1. Added: Title**

```diff
+ Service Disruption: Core Service
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-11 16:20 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-11 16:22 UTC
```

**6. Added: Affected components**

```diff
+ 1 instance, Core Service
```

**7. Added: Update** (resolved) · 2026-06-11 17:10 UTC

```diff
+ We’ve confirmed that the solution implemented to mitigate the issue causing the service disruption was successful. Engineers have observed that the service is stable and have resolved the incident. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-11 16:20 UTC | Major incident: Service Disruption: Core Service (this change) | outage |

All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i8e6807da259060 · Markdown: https://rewindex.com/change/i8e6807da259060.md · JSON: https://rewindex.com/api/v1/changes/i8e6807da259060 · Generated 2026-10-18T12:19:12.703Z