crates.io’s incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted −15 min vs the first vendor naming AWS)
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
What changed
Struck in red is what crates.io removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
AddedTitle#1
Before: not present
After: Request timeouts/Slow responses
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-12-22 12:27 UTC
AddedResolved time#5
Before: not present
After: 2021-12-22 15:07 UTC
AddedAffected components#6
Before: not present
After: crates.io
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an incident that causes slow responses and request timeouts on crates.io.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: An outage of one of our service providers impacts our primary database and one of our application dynos. Currently, write operations will fail (uploading new crates, ...) and downloads will not be counted. About 25% of all download requests hit the affected dyno and will fail with a timeout. Cargo itself should be mostly unaffected due to retries.
AddedUpdatemonitoring#10
Before: not present
After: Our service provider is still working to restore full functionality, but unfortunately there is no ETA for full recovery at this time. We continue to monitor the situation.
AddedUpdateresolved#11
Before: not present
After: All of our affected infrastructure has recovered and full functionality has been restored. Some caches may require a bit of warming up, so some slow responses should still be expected.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.