Changes / Salesforce / Mule Soft Service Disruption: Anypoint MQ-Broker-eu-west-1
Salesforce: Major incident: Mule Soft Service Disruption: Anypoint MQ-Broker-eu-west-1
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Mule Soft Service Disruption: Anypoint MQ-Broker-eu-west-1
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After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-25 20:01 UTC
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After: 2026-08-25 21:50 UTC
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After: 1 instance, Anypoint MQ-Broker-eu-west-1
Before: not present
After: We’ve resolved a service disruption affecting Anypoint MQ in the EU region. During the period of impact, customers may have been unable to authenticate, retrieve data from Anypoint MQ, or initiate new jobs, with affected requests returning 5xx errors. Service was restored as of 21:50 UTC, and we’ve confirmed that Anypoint MQ is operating normally.
We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Mule Soft Service Disruption: Anypoint MQ-Broker-eu-west-1 (this change) | Major incident |
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