Changes / Salesforce / Tableau Service Disruption: Analytics Cloud
Salesforce: Major incident: Tableau Service Disruption: Analytics Cloud
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: degradation (model (Jev), 64%)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Tableau Service Disruption: Analytics Cloud
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-03-18 13:55 UTC
Before: not present
After: 2026-03-18 14:30 UTC
Before: not present
After: 1 instance, Analytics Cloud
Before: not present
After: Customers may be seeing intermittent signs of improvement as we continue to investigate the issue. We’ve also determined that the start time of the impact is different than initially understood. We have now revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Before: not present
After: Customers are continuing to see performance improvements. We are actively monitoring metrics to ensure service levels remain within acceptable thresholds, as we continue to investigate the trigger for this issue.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
Before: not present
After: The issue was self-resolved without any additional action needed. We've confirmed that the recovery of the service occurred at 14:30 UTC. We will continue to investigate the nature of the incident to establish a trigger and identify any required actions to prevent future occurrences.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Tableau Service Disruption: Analytics Cloud (this change) | Major incident |
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