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Changes / GitLab / 403 errors impacting CI/CD pipelines

GitLab: Major incident: 403 errors impacting CI/CD pipelines

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 94%)Changed Detected Source: status.gitlab.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: 403 errors impacting CI/CD pipelines
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-02-25 19:36 UTC
AddedResolved time#5
Before: not present
After: 2026-02-25 21:14 UTC
AddedAffected components#6
Before: not present
After: CI/CD, Git Operations
AddedUpdatemonitoring#7
Before: not present
After: We observed increased 403 errors on Git HTTPS requests affecting some CI/CD pipelines on GitLab.com. The underlying issue has been corrected and we are monitoring to ensure stability. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21389
AddedUpdatemonitoring#8
Before: not present
After: We observed increased 403 and 429 errors on Git HTTPS requests affecting some CI/CD pipelines on GitLab.com. We have adjusted our protection rules to alleviate these errors and are monitoring to ensure stability. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21389
AddedUpdateresolved#9
Before: not present
After: We have not seen any further reports of 403 or 429 errors on Git HTTPS requests, and customers should no longer be experiencing related CI/CD pipeline issues. As the service has remained stable, we will now resolve this incident. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21389

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: 403 errors impacting CI/CD pipelines (this change)Major incident

All GitLab changes → · GitLab profile · Markdown · JSON