# GitLab: Major incident: 403 errors impacting CI/CD pipelines

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-02-25 19:36 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/699f4f4156026705c97fd267](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/699f4f4156026705c97fd267)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/699f4f4156026705c97fd267@419cc3508e1f
- Change 1 of 1 for this incident

Incident page (full timeline): [403 errors impacting CI/CD pipelines](https://rewindex.com/company/gitlab/incidents/699f4f4156026705c97fd267.md)
## What changed

**1. Added: Title**

```diff
+ 403 errors impacting CI/CD pipelines
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-25 19:36 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-25 21:14 UTC
```

**6. Added: Affected components**

```diff
+ CI/CD, Git Operations
```

**7. Added: Update** (monitoring) · 2026-02-25 19:36 UTC

```diff
+ We observed increased 403 errors on Git HTTPS requests affecting some CI/CD pipelines on GitLab.com. The underlying issue has been corrected and we are monitoring to ensure stability. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21389
```

**8. Added: Update** (monitoring) · 2026-02-25 19:54 UTC

```diff
+ We observed increased 403 and 429 errors on Git HTTPS requests affecting some CI/CD pipelines on GitLab.com. We have adjusted our protection rules to alleviate these errors and are monitoring to ensure stability. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21389
```

**9. Added: Update** (resolved) · 2026-02-25 21:14 UTC

```diff
+ We have not seen any further reports of 403 or 429 errors on Git HTTPS requests, and customers should no longer be experiencing related CI/CD pipeline issues. As the service has remained stable, we will now resolve this incident. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21389
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-25 19:36 UTC | Major incident: 403 errors impacting CI/CD pipelines (this change) | outage |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i36aacc0aab8dd9 · Markdown: https://rewindex.com/change/i36aacc0aab8dd9.md · JSON: https://rewindex.com/api/v1/changes/i36aacc0aab8dd9 · Generated 2026-10-18T12:19:12.150Z