Changes / Salesforce / Heroku Retroactive Feature Disruption: Dashboard, Platform API
Salesforce: Major incident: Heroku Retroactive Feature Disruption: Dashboard, Platform API
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 92%)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Heroku Retroactive Feature Disruption: Dashboard, Platform API
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-09 15:32 UTC
Before: not present
After: 2026-06-09 16:07 UTC
Before: not present
After: 12 instances, Dashboard, Platform API
Before: not present
After: We noted a feature disruption that impacted the Heroku Platform API that impacted multiple Heroku services, starting at 15:32 UTC. Customers may have observed issues with authentication, application deployments and scaling, Continuous Integration and builds, and accepting Heroku team invitations.
We identified the technical trigger as a recent change, and we performed a rollback to resolve the issue as of 16:07 UTC.
We will continue to monitor the environment to ensure stability and prevent a recurrence. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Heroku Retroactive Feature Disruption: Dashboard, Platform API (this change) | Major incident |
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