# Salesforce: Major incident: Heroku Retroactive Feature Disruption: Dashboard, Platform API

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-09 15:32 UTC · Detected: 2026-10-18 05:09 UTC
- [Source: https://status.salesforce.com/incidents/20004081](https://status.salesforce.com/incidents/20004081)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before (none: first archived) → after incident\_version:130/20004081@e2a27f89bdcc
- Change 1 of 1 for this incident

Incident page (full timeline): [Heroku Retroactive Feature Disruption: Dashboard, Platform API](https://rewindex.com/company/salesforce/incidents/20004081.md)
## What changed

**1. Added: Title**

```diff
+ Heroku Retroactive Feature Disruption: Dashboard, Platform API
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-09 15:32 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-09 16:07 UTC
```

**6. Added: Affected components**

```diff
+ 12 instances, Dashboard, Platform API
```

**7. Added: Update** (update) · 2026-06-09 17:01 UTC

```diff
+ We noted a feature disruption that impacted the Heroku Platform API that impacted multiple Heroku services, starting at 15:32 UTC. Customers may have observed issues with authentication, application deployments and scaling, Continuous Integration and builds, and accepting Heroku team invitations. We identified the technical trigger as a recent change, and we performed a rollback to resolve the issue as of 16:07 UTC. We will continue to monitor the environment to ensure stability and prevent a recurrence. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-09 15:32 UTC | Major incident: Heroku Retroactive Feature Disruption: Dashboard, Platform API (this change) | outage |

All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i01bec82a241115 · Markdown: https://rewindex.com/change/i01bec82a241115.md · JSON: https://rewindex.com/api/v1/changes/i01bec82a241115 · Generated 2026-10-18T11:25:22.186Z