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Webflow: [RESOLVED] Reports of increased latency and delays in validating SSL certificates

Impact: minorStatus: resolvedStarted Resolved (5.2 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: Hosted Websites - SSL certificate provisioningSSL certificate provisioning

Timeline of updates

  1. identified

    We have identified an issue with delays in SSL certificate validation that are related to an upstream provider. This is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

  2. identified

    We have identified an issue with delays in SSL certificate validation that are related to an upstream provider. This is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

  3. identified

    Our upstream provider has identified the issue and is in the process of deploying a fix. Reminder, this is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

  4. monitoring

    Our upstream provider has implemented a fix and they are currently monitoring results.

  5. resolved

    Our upstream provider has resolved the issue on their end, and SSL provisioning is operating normally.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Webflow profile · Recent Webflow incidents · Markdown · JSON