Companies / Wasabi / incidents
Wasabi: System Errors in EU-CENTRAL-2
Affected components: EU-Central-2 (Frankfurt)
Timeline of updates
- investigating
We are currently experiencing system errors in our EU-CENTRAL-2 (Frankfurt) region. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.
- identified
Our Operations Team is working to restore services in the region. Customers may continue to experience HTTP 5XX error responses when interacting with their Wasabi bucket(s) at this time.
- identified
We are continuing to work on restoring service in the region. Some customers may continue to experience HTTP 5XX error responses when interacting with their Wasabi bucket(s) at this time.
- monitoring
Our EU-CENTRAL-2 region is now fully operational, and we will continue to monitor the service. For any questions or concerns, please reach out to our Support Team at support@wasabi.com
- resolved
This incident has been resolved.
- postmortem
On 08 July 2025 from 12:10 UTC to approximately 16:36 UTC, Wasabi S3 services in our Frankfurt \(eu-central-2\) region were unavailable due to a partial power issue in our datacenter. Wasabi’s Operations Team was alerted by our automated alert system that multiple racks were experiencing power issues, however not all racks within the datacenter were impacted due to the power issue not impacting all circuits within the building. While our Operations Team was working to bring up all server hardware and running system checks and diagnostics, a second power issue at 16:18 UTC caused all impacted racks to go offline a second time. By 16:36 UTC, our Operations Team was able to successfully bring up all impacted racks to a fully operational state.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Wasabi profile · Recent Wasabi incidents · Markdown · JSON