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Typeform: Typeform Summary/Reports - Data aggregation delay

Impact: minorStatus: resolvedStarted Resolved (3 d)6 updatesSource: stspg.io (opens in new tab)

Affected components: Results - SummarySummary

Timeline of updates

  1. identified

    We have identified an issue impacting our form summary/reports. Users viewing their form summary data/report feature may be impacted. We are working on resolution with high priority. Next update in ~60 minutes or as soon as it's available. REF: ZD 733822 | TU-7627

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    We have applied a fix for this issue and will be monitoring this until resolution. Thanks for your understanding and sorry for any inconvenience this has caused.

  4. identified

    Following the implementation of a solution for this issue, we are actively monitoring it until a complete resolution is achieved. We appreciate your patience and apologize for any inconvenience this may have caused.

  5. identified

    The implemented fix is progressing as expected, but there are still around ~10% of responses that need to be processed. We expect this will happen over the following 12–24 hours

  6. resolved

    We are glad to inform you that the incident has been resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Typeform profile · Recent Typeform incidents · Markdown · JSON