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Typeform: Typeform Results - Users are unable to download results

Affected components: ResponsesResults - Responses

Timeline of updates

1. identified2023-12-06 09:04 UTC

   We have identified errors impacting our results panel. Users downloading results may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 727341 | RES-4101

2. identified2023-12-06 09:35 UTC

   We continue working on resolving the errors while downloading results. As of now, we have identified the root cause for this incident and the fix is being applied now. We expect this issue to be resolved in a few minutes. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

3. resolved2023-12-06 10:04 UTC

   We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Typeform profile · Recent Typeform incidents · Markdown · JSON