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Trello: Trello is down

Impact: criticalStatus: resolvedStarted Resolved (1.6 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Trello reported a critical outage affecting API and Trello.com, preventing multiple users from connecting to its servers. It started at 2023-11-10 14:43 UTC and was resolved at 2023-11-10 16:19 UTC, lasting 1 h 35 min. Trello said its changes fixed the connection issues and all services were functional.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Trello.comAPI

Timeline of updates

  1. identified

    We've identified an issue on Trello that's affecting multiple users to connect to our servers. We'll provide a new update soon.

  2. identified

    We are continuing to work on a fix for this issue.

  3. identified

    We've identified the root cause of the issue, and we made some adjustments, which should bring Trello's functionalities back soon.

  4. monitoring

    The changes we released have fixed the connection issues our users were experiencing when connecting to Trello. We're now monitoring it.

  5. resolved

    We want to let you know that the changes we made on our side fixed all the connection issues our users were experiencing with Trello, and all services are functional right now. We appreciate your patience and understanding.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Trello profile · Recent Trello incidents · Markdown · JSON