Companies / Trello / incidents

Trello: Trello - degraded performance (resolved)

Impact: minorStatus: resolvedStarted Resolved (2.9 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: Atlassian Support TicketingTrello.comAtlassian Support - Support PortalAtlassian Support Knowledge BaseAPI

Timeline of updates

  1. investigating

    We are investigating degraded performance of some Trello features. We will provide more details within the next hour.

  2. investigating

    Trello engineers are actively working on resolving issues that our users may be seeing around commenting on cards, deleting comments, and adding new attachments. Users may also find that recent changes to cards are not reflected in search results. We are continuing to work on it and will provide more updates within the hour.

  3. identified

    The Trello team has identified and mitigated most of the issues with cards and comments. Users may still see delays in search indexing for short time while it catches up to realtime.

  4. monitoring

    The team has resolved the previous issues and is now monitoring the system to ensure a full return to baseline. Search indexing is still approximately 1h delayed, but will be up to date shortly. Thank you for your patience

  5. resolved

    Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Trello profile · Recent Trello incidents · Markdown · JSON